The Richmond Ambulance Authority is dedicated to connecting with the community we serve. We are always looking for opportunities to create new partnerships with the community and public safety agencies. That’s why we have implemented outreach programs, community events, and trainings designed to educate and help reduce the risk of death or injury. Our outreach programs are focused on increasing safety and awareness.

Some of the programs we have implemented include our Child Car Seat Safety Program, a free program for City of Richmond residents. The Rider Alert motorcycle safety program is designed to help provide life-saving information in motorcycle helmets.   

We are dedicated to identifying current trends and the needs of our community in order to implement programs that make a difference, and can potentially save lives.




Car seats and boosters provide protection for infants and children in a crash, yet car crashes are a leading cause of death for children ages 1 to 13. That’s why it’s so important to choose and correctly install the right car seat for your child.

Nothing is more important than the safety of our children. It’s one of the reasons the Richmond Ambulance Authority created the Child Car Seat Safety Program. The program is free to City of Richmond residents. Our certified Child Passenger Safety Seat Technicians (CPST) inspect and instruct parents/guardians on how to properly install a child’s car safety seat. Seats can come in different types, and sizes.

Please Note: The Richmond Ambulance Authority inspects child seats but does not provide them.

If you’re interested in scheduling an appointment call 804-254-1150 Monday through Friday between 9 a.m. and 4:30 p.m. or submit your information below. Appointments must be scheduled in advance. A maximum of three appointments per day will be scheduled. Appointments are generally scheduled on either Tuesday or Thursday.

    1. Name

    2. Email

    3. Phone

    4. Vehicle Year, Make, Model

    5. Seat #1: Brand, Model, Childs Age

    6. Seat #2: Brand, Model, Childs Age

    7. Seat #3: Brand, Model, Childs Age

    [anr_nocaptcha g-recaptcha-response]

    * Required

    The Richmond Ambulance Authority (RAA) and the the U.S. Attorney’s Office for the Eastern District of Virginia partnered in 2021 to help connect patients suffering from addiction to recovery resources. Patients interested in speaking with a peer recovery specialist sign a release form. Within 48 hours, a peer recovery specialist contacts the patient to try and get them into a recovery center.

    Through the program, RAA is able to put those suffering from addiction on the path to recovery.

    In addition, resource packets filled with recovery options in the Metro Richmond area are given to patients and family members interested in the program. RAA and our partners remain committed to working with our public safety and health partners to get as many patients connected to recovery as possible so they can live healthy and prosperous lives.

    For more information about the programs contact us.


    Motorcycle deaths and injuries continue to be a serious problem in Virginia. The Richmond Ambulance Authority and Bon Secours Virginia started the Rider Alert program in 2011 in partnership with Motorcycle Virginia to help first responders provide rapid and accurate medical assistance to motorcyclists involved in serious crashes. Identification cards located inside the rider’s helmet provide first responders with lifesaving information including important medical history and emergency contact information. The cards are available at the Richmond Ambulance Authority. For more information click on the link below.



    The LifeSaver Membership Program helps City of Richmond residents cover the cost of emergency medical transports. For a low, annual fee of $49 for individuals, or $79 for a family, the plan covers insurance co-pays and deductibles for emergency ambulance transports. Medicaid recipients should not join the Lifesaver program, as it does not provide you with any additional benefits. Coverage begins on January 1 (ends on December 31st) each year. Keep in mind there is a 30-day administrative waiting period, so the sooner you complete your application and mail it in, the better! Applications for the 2019 Lifesaver Membership program are currently available. In some cases emergency transports are not covered by insurance, or patients are responsible for the full balance of their transport. In those cases the LifeSaver Membership Program provides a 20% discount for that transport.

    If you would like to sign up for Life Saver Membership, please download our PDF form.


    The Richmond Ambulance Authority and the Richmond SPCA launched a partnership creating the Pets for Paramedics program in 2018. It was later renamed Paws for Paramedics to reflect other programs the Richmond SPCA had in place to similarly help different populations under its Paws for Health umbrella. The program is designed to help EMS providers relieve stress through regular interaction with pets from the Richmond SPCA. RAA staff interact with pets awaiting adoption while also providing exposure to help the pets find homes.

    According to studies, EMS providers are frequently exposed to traumatic events which can lead to high levels of workplace stress. This partnership allows RAA to continue its dedication to providing a healthy work environment for our EMTs and Paramedics. Research on the human-animal bond has demonstrated the benefits pets can have on a person’s mental, social and physical health. If you’re interested in adopting one of these pets visit our Newsroom.

    Bystander Support Cards

    The Richmond Ambulance Authority (RAA), in partnership with the Richmond and Henrico Health Districts (RHHD), launched “Bystander Support” cards aimed at connecting bystanders who have witnessed or experienced trauma to available resources. RAA and RHHD understand not all wounds can be seen and bystanders can be impacted after witnessing or experiencing a traumatic event.

    A QR code, located on the back of the “Bystander Support” cards, links bystanders to a list of resources compiled by RAA with the help of RHHD to help those who may need support following a traumatic event.

    The cards are available to RAA’s Supervisors, Paramedics, and EMTs and will be used to engage bystanders if possible and when appropriate.


    The Richmond Ambulance Authority is a Community Training Center (CTC) for the American Heart Association. As a CTC we provide a variety of initial and recertification courses. Our instructors are experienced and well qualified. These courses are open to the public and current employees. Please check out our training calendar to find the current class schedule. If a class becomes full you can still register to be put on our waiting list. You will get an email notification should a spot become available. If you have any questions please contact the clinical department at 804-254-1128.

    American Heart Association/NAEMT Classes

    Trains Advanced Life Support (ALS) providers on cardiac and stroke emergencies. Works on universal protocols and team exercises. (2-day Course)

    Trains ALS providers on emergencies you may encounter with a pediatric patient. Uses universal protocols and team exercises. (2-day course)

    Trains ALS providers to use a systematic approach to treating medical emergencies. AMLS uses this approach to properly treat a patient who is having medical emergencies outside of Cardiac Arrest. Works on universal protocols along with team exercises. (2-day course)

    Students learn to recognize and manage common medical crises through realistic case-based scenarios that challenge students to apply their knowledge to highly critical patients.  The course emphasizes the use of scene size-up, history, interactive group discussion on potential treatment strategies, and physical exam to systematically rule out and consider possibilities and probabilities in treating patients’ medical crises.

    We teach Heart Saver and Basic Life Support (BLS) – Heart saver is for non-health care professionals. Teaches mouth to mask technique. BLS is for health care professionals. BLS uses Bag-Valve-Mask (BVM) devices and goes more into anatomical and physiological depth. (4 Hour course)

    Trains providers on life-saving measures in trauma emergencies. The mission of PHTLS is to promote excellence in trauma patient management by all providers involved in the delivery of prehospital care. Team exercises and universal protocols are used. (2-day course)


    There are no upcoming events at this time.


    There are no upcoming events at this time.


    The Richmond Ambulance Authority has set up several committees available to current employees that help shape and improve the organization. RAA is constantly analyzing and looking for ways to improve. If you’re interested in participating, please check out our committee calendar and register. The Operations department will determine which interested staff members will serve on the Shift Bid and Shift Points Committees. The Clinical Service and Wellness Committees are open to any staff member that is interested.

    Open to all, committee is designed to make sure providers have a voice when it comes to equipment or protocols.

    Designed to make RAA a safe and healthy place for providers.


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