Careers2019-07-18T16:42:18+00:00

CAREERS

Join Our Team 

Why Work at RAA?

If you are looking for a fast paced environment, enjoy serving your community, and have a strong desire to help save lives, then this is the place for you. For decades the Richmond Ambulance Authority has built a national and international reputation for being one of the best EMS systems in the world. RAA constantly strives to be on the cutting edge of technological advancements in the field and our providers get experience and training unmatched by most EMS systems. Our staff members have achieved great success both internally and beyond our organization. If you want to put your training and skills to the test, you will get that opportunity daily at RAA. Our high call volume and variety of calls give our paramedics and EMTs more experience in one year than they may receive in several years at other agencies.

We are looking for highly motivated, ambitious, dynamic self-starters who want to grow personally and professionally. We are patient focused and dedicated to excellent customer service, quality care, and community engagement. We also offer generous benefits, and competitive pay. We invite you to explore our website and find out more about us and the benefits of working for a world class mobile integrated healthcare system.

RAA is committed to the full utilization of all human resources and to a policy of equal employment opportunity. RAA is committed to providing equal employment opportunities for all persons regardless of race, color, religion, sex, marital status, national origin, disability, age, genetic information, sexual orientation, pregnancy, childbirth or related medical conditions, or any other classification protected by statute.

CURRENT OPENINGS

At the Richmond Ambulance Authority, we are committed to providing every employee with the tools and support to be successful.  Our mission is to provide world-class EMS to our community and to be the employer of choice to our employees. We are committed to excellence and outstanding customer service.

Prepares vehicle and equipment for service; waits for assignment from the Communications Center and responds directly and safely to assignments; functions as an alternative vehicle operator, conducts patient assessments; provides patient care while on-scene of a call and during transport; is responsible for conducting all invasive procedures if accompanied by a BLS certified partner; applies extrication skills as required; prepares patients under varying environments to be safely moved to the vehicle for transport; is responsible for cooperating with partners to provide for the safe and smooth transport of everyone on-board vehicle; unloads the patient from the vehicle, and transfer patient care to the receiving facility; completes required documentation, and prepares vehicle and equipment for the next assignment; this position is required to follow directives from the Communications Center.

The achievement and maintenance of high levels of patient care delivery and clinical skills performance; the execution of duties in the exercise of established medical protocols, safety standards, company policies and procedures and common sense at all times; the demonstration of the highest degree of professionalism and customer service at all times, to the best of his/her ability.

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Prepares vehicle and equipment for service; waits for assignment from the Communications Center; responds directly and safely to assignments; functions as the primary vehicle operator; conducts or assists partners with patient assessments; provides or assists with patient care at the direction of the AIC while on-scene of a call but not during transport; applies extrication skills as required; prepares patients under varying environments to be safely moved to the vehicle for transport; is responsible for the safe and smooth transport of everyone on-board vehicle; unloads the patient from the vehicle, and transfer patient care to the receiving facility; completes required documentation, and prepares vehicle and equipment for the next assignment; this position is required to follow directives from the Communications Center.

The achievement and maintenance of high levels of patient care delivery and clinical skills performance; the execution of duties in the exercise of established medical protocols, safety standards, company policies and procedures and common sense at all times; the demonstration of the highest degree of professionalism and customer service at all times, to the best of his/her ability.

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This position is located in the Logistics department and supports the mission with various duties. The incumbent will serve as a vehicle service technician within the resource area and will support all operations in the Logistics Department while ensuring that all ambulances are “response ready” for the field crews coming in for their shift assignment, with the goal of reducing down time and increasing the quality and delivery of services to crews and patients. The delivered product is a clean vehicle inside and outside with well-stocked shelves and functioning equipment. It is important that the product produced is maintained to the highest standard.

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Prepares vehicle and equipment for service; waits for assignment from the Communications Center and responds directly and safely to assignments; functions as an alternative vehicle operator, conducts patient assessments; provides patient care while on-scene of a call and during transport; is responsible for conducting all invasive procedures if accompanied by a BLS certified partner; applies extrication skills as required; prepares patients under varying environments to be safely moved to the vehicle for transport; is responsible for cooperating with partners to provide for the safe and smooth transport of everyone on-board vehicle; unloads the patient from the vehicle, and transfer patient care to the receiving facility; completes required documentation, and prepares vehicle and equipment for the next assignment; this position is required to follow directives from the Communications Center.

The achievement and maintenance of high levels of patient care delivery and clinical skills performance; the execution of duties in the exercise of established medical protocols, safety standards, company policies and procedures and common sense at all times; the demonstration of the highest degree of professionalism and customer service at all times, to the best of his/her ability.

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Under the direction of the Supervisor of Patient Accounts, the Patient Accounts Analyst I is responsible for data entry of patient
demographics and transport charges into the automated accounts receivable system, pre-billing and coding of tickets and for front line customer service of
self-pay accounts.

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POSITION SUMMARY
This position works directly under the Training Manager (Field) and Chief Clinical Officer in clinical matters and the Field Operations Supervisor in field operations matters to facilitate a high performance EMS system. Position requires working with new employees to facilitate a successful completion of the orientation program and providing employees with in-services and required continuing education. When performing as a Paramedic or EMT, functions in accordance with established protocols, policies and procedures. This position requires a high degree of expertise in performing as a Paramedic or EMT and is expected to serve as a role model.

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POSITION SUMMARY
Under the direction of the Manager of Reimbursement, the Patient Accounts Analyst II is responsible for the accurate coding, billing, and follow-up on all claims.

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Benefits for Employees Include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Holidays
  • Paid Time Off
  • Computer Loan Program
  • Short Term Disability
  • Long Term Disability
  • PTO Donation
  • Bereavement Leave of Absence
  • Life Insurance/Accidental Death and Dismemberment
  • Optional Life Insurance
  • Paid Time Off
  • 457 Deferred Compensation Retirement and Savings Plan
  • Employee Assistance Program
  • Health and Dependent Care Flexible Spending Accounts (FSA)
  • Life Assistance Fund

New Employee Information

The Richmond Ambulance Authority offers extensive training that specifically prepares our Paramedics, EMTs, and Logistics staff to work in the City of Richmond. Each employee will go through a nearly two week New Employee Orientation (NEO) filled with classroom exercises and our award winning Emergency Vehicle Operators Course – (EVOC). New employees will also get Continuing Education credits. Our experienced and highly qualified trainers will make sure you are prepared before you go out into the field for preception. We are dedicated to making sure you have all the skills and knowledge necessary to protect yourself, patients, and the public. Please look through the New Employee Information section for what you can expect and will need on your first day.

New Employee Orientation 

New Employee Checklist

Before beginning your employment with the Richmond Ambulance Authority, employees should be prepared to have the following before you arrive for your first day.

Field Providers including Paramedics, EMT-I, EMT-B, and Logistics

-Fingerprint
-Drug Screen
-Physical Agility Test (PAT)
-Immunization
-Uniform fitting – Heroes Apparel 
-T-Spot (TB) (does not apply to Logistics)

Administrative

-Drug Screen
-Fingerprint

Mock NEO Schedule

2019 NEO Orientation Schedule

Are you interested in learning more about working at RAA? Fill out our recruitment form and a staff member from our Human Resources department will contact you.

Recruitment Form

  1. Name
  2. Email
  3. Phone Number
  4. Are you currently a Paramedic, EMT, or seeking other employment?? ParamedicEMTOther
  5. State of residence
  6. Nationally Registered?
  7. Comments or Questions

  8. * Required

Success Stories

Testimonials

“The time I spent working for RAA helped me to develop my leadership and management abilities. During that time I was afforded the ability to train with, and mentor from nationally recognized leaders in the EMS profession. I was given tools I use every day as an EMS leader.”

Brian D.T. Hupp, NR-P, Maury Regional Medical Center

“Working with RAA changed my life. I was afforded the chance to engage and educate the public, provide cutting edge patient care and absorb leadership principles that helped me grow leaps and bounds each day. These principles have assisted me in teaching others and continue to afford me opportunities I feel would not have been possible without the wisdom provided from my time at the Richmond Ambulance Authority.”

J. Todd Sheridan, Senior Associate, Fitch and Associates

“My experience as a Paramedic with RAA set the groundwork for my career in medicine. Working at one of the most advanced EMS agencies in the nation fueled my medical knowledge and was the driving force which led me into medical school. The skill set acquired as a medic allowed me to rapidly excel as a medical student. I can recall a strong sense of comfort and confidence when I started my clinical rotations. I still apply many of the principles and expertise developed at RAA with my work as Chief Resident and an Attending Physician. I am very appreciative for the opportunity RAA provided me and for the life long colleagues I’ve made.”

Justin Billings, Internal Medicine Chief Resident, Navicent Medical Center

EMS First Steps and Reciprocity 

Would you like to know more about becoming an EMS provider in Virginia?

Have no experience but interested in what it takes to work in EMS? The Virginia Department of Health has detailed information about what it takes to get your certification. If you would like more information just visit here.

Are you a Paramedic or EMT in another state interested in working at RAA?

The Virginia Office of Emergency Medical Services will accept and consider applications from providers with current EMS certifications from ANY state or U.S. territory for certification in Virginia at the EMT level only through Legal Recognition. For more information and to download a Legal Recognition application package visit here.

The Office of Emergency Medical Services recognizes all current National Registry certifications for reciprocity. Anyone who is coming into Virginia’s EMS system with a current National Registry certification will be required to complete an Application for Reciprocity and mail copies of EMS credentials to the Division of Educational Development of the Office of EMS. For more information visit here

Office Line

804.254.1150

Emergency

911

Fax

804.254.1103

Office Line

804.254.1150

Emergency

911

Fax

804.254.1103

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