Since its inception, the goal of the Richmond Ambulance Authority has been to provide its community with clinical excellence, while ensuring reliable response times. When our emergency communications center receives a call, emergency medical priority dispatching protocols are followed to ensure the right resources are deployed to each call as quickly as possible. Despite having the highest call volume per capita in the nation, over 60,000 calls annually, our response times remain among the fastest in the country.
Our fleet includes dozens of Advance Life Supporting (ALS) units, Basic Life Saving units (BLS), Critical Care units, Polaris specialty ASAP vehicles ideal for responding to calls in difficult terrain, and support vehicles. While responding to calls and getting to our patient’s side during a life-threatening emergency is a top priority and at the core of what we do, the Richmond Ambulance Authority also offers a variety of services for every situation. That includes non-emergency transports, bike medics for events where ambulances cannot maneuver, and medical standbys. We have at all times 2 man crews made up of at least one Paramedic, and another paramedic or EMT.